Privacy Policy

Version: 12.08.2026

Protecting your personal data is important to us. We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

1. Controller

Walter GmbH, Walter GmbH, c/o Thomas Jakob, Talstrasse 5, 8500 Frauenfeld, Schweiz
Email: [email protected] · Phone: +41 52 555 24 24

2. Purposes of processing

Order fulfilment, returns and complaint handling, responding to enquiries, and compliance with statutory retention obligations.

3. Data collected

First and last name, billing and shipping address, phone, email, data needed for payment; technical access data (IP, timestamp, page accessed).

4. Disclosure to third parties

Only to carriers, payment providers and public authorities where legally required. Transfers to third countries only where an adequate level of protection is ensured.

5. Cookies

We use only strictly necessary cookies. See our cookie policy.

6. Retention

Data is retained only for as long as required for contract performance or by law (usually ten years under Art. 958f Swiss Code of Obligations).

7. Your rights

Access, rectification, erasure, restriction of processing and objection. Requests to [email protected].

8. Security

All transmission is TLS-encrypted. Payment data is processed on the systems of our payment providers.

9. Supervisory authority

You may lodge complaints with the Federal Data Protection and Information Commissioner (FDPIC) in Bern.