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14-day return period.
Consumers have the right to withdraw within 14 days of receipt, without giving reasons.
How to return
- Report the return by email at [email protected] with your order number.
- You'll receive a return address and an RMA number.
- Repack the item in the original packaging with all accessories.
- Ship as an insured parcel to the address provided.
Condition of goods
Goods must be in a condition consistent with normal in-store examination.
Refund
After inspection, we refund the price including standard shipping within 14 days via the original payment method.
Return costs
The return shipping cost is the customer's responsibility. In case of a defect or wrong delivery, we cover it.
Exclusions
Sealed goods that cannot be returned after opening for hygiene reasons are excluded.